• Proactive Support Model

    Instead of waiting for problems to occur, we simply prevent them from happening in the first place. Our preventive maintenance and continuous-monitoring support model is proven to eliminate potential hardware/software issues before they deteriorate and cause downtime, saving your business both time and money.

  • Fast Responses

    When problem arises, our engineers will be able offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turn-a-round time of less than 30 minutes. For more complicated issues, our engineers can typically reach your office within 2-hours and resolve the problem on the same day.

  • Experienced Team

    Having an experienced team could mean the difference between a 1 hour downtime or 1 day downtime. With more than 10 years of experience in providing IT services we employ a team of highly proficient field engineers who can quickly identify and resolve issues. Even complicated problems can be easily escalated to our higher level support for quick and effective resolution.

  • Single Point of Accountability

    Dedicated IT Consultant assigned to your company provides a single point of accountability. You no longer need to deal with multiple parties as we provide vendor management. We’ll deal with your internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc – you only need to deal with us.

  • Hassle-Free IT Department

    When you hire us you’ll be getting a fully functional IT department without all the hassle of setting up one yourself. No on-going management supervision needed, no need to worry about us going on vacation or quitting the job either. It only takes us less than 3 days to begin servicing your company and with all these conveniences, we still cost less than running your own IT department.

Services Included

  • Preventive Maintenance
  • Onsite and Remote Tech Support
  • Network Support and Management
  • Server Support
  • Desktop and Laptop, Tablet Support
  • Mobile Devices Support & Management Including Blackberry, iPhones & smart-phones etc
  • Communications Support – Telephones, Video Conference & AV Equipment
  • IT Asset Management & Documentation
  • Strategic Technology Planning – Research, advise and implement new solutions to meet changing business needs.
  • Technology Procurement – Assist/advise in purchasing equipment, software and services; evaluating and qualifying vendors.
  • Backup Strategy and Business Continuity Planning
  • Data Recovery Services